ROI Calculator

See the Financial Impact of Closing the Post-Discharge Gap

Estimate the ROI of improving outcomes for high-risk patients — especially those impacted by language barriers.

— Adjust your inputs below —

Inputs

Customize Your Scenario

300
20%
$

LEP patients often have higher post-discharge risk

20%

Driven by improved comprehension, adherence, and follow-up

25%
$
Annual Cost Savings

$2,700,000

Based on 180 readmissions avoided per year across 720 patients with language barriers.

Readmissions avoided / year

180

Program cost / year

$360K

Net ROI

$2.3M

Savings per patient

$650

Readmission Cost: Before vs. After

Annual

$10.8M

Before

$8.1M

After

$2.7M

Savings

💡 Preventing just 1 readmission per ~30 patients offsets program cost.

Small Improvements. Significant Financial Impact.

Even modest improvements in comprehension, adherence, and follow-up compound across a discharge population — shifting avoidable utilization into measurable margin protection.

Where the ROI Comes From

Value creation comes from better patient understanding in the highest-risk window.

Reduced Readmissions

Avoid ~$15K+ per prevented readmission.

Improved Medication Adherence

Fewer complications and preventable escalations.

Higher Follow-Up Completion

Reduced ED revisits and downstream costs.

Before vs. After ETS

The difference between documented discharge and understood discharge.

Confused. Alone. At risk.
Before ETS

Confused. Alone. At risk.

Discharge instructions don't translate.

  • Discharge papers stay untranslated.
  • Medication changes are misunderstood.
  • Follow-up appointments are missed.
  • Risk escalates without intervention.
Engaged. Supported. At home.
After ETS

Engaged. Supported. At home.

Care that speaks their language.

  • Instructions are reinforced in the patient's language.
  • Medication questions are resolved quickly.
  • Follow-up appointments are confirmed and completed.
  • Care coordinators close loops before symptoms worsen.
  • Patients feel supported, informed, and safe at home.
Pilot Program

Validate this in your system in as little as 90 days

Start with one high-risk population, measure avoided readmissions, and build the case for system-wide scale.