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LEP patients often have higher post-discharge risk
Driven by improved comprehension, adherence, and follow-up
Estimate the ROI of improving outcomes for high-risk patients — especially those impacted by language barriers.
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Inputs
LEP patients often have higher post-discharge risk
Driven by improved comprehension, adherence, and follow-up
$540,000
Based on 36 readmissions avoided per year across 720 patients with language barriers.
Readmissions avoided / year
36
Program cost / year
$72K
Net ROI
$468K
Savings per patient
$650
Annual
$2.2M
Before
$1.6M
After
$540K
Savings
Small Improvements. Significant Financial Impact.
Even modest improvements in comprehension, adherence, and follow-up compound across a discharge population — shifting avoidable utilization into measurable margin protection.
Where the ROI Comes From
Avoid ~$15K+ per prevented readmission.
Fewer complications and preventable escalations.
Reduced ED revisits and downstream costs.
Before vs. After ETS

Discharge instructions don't translate.

Care that speaks their language.
Start with one high-risk population, measure avoided readmissions, and build the case for system-wide scale.