Health care’s most-trusted language-access partner
Our company has helped bring babies into this world and console people that have lost loved ones. Our interpreters go the extra mile to make sure our clients and their customers completely understand each other.
Improve patient satisfaction
Whether you’re in the hospital or in a telehealth session, peace of mind is as valuable as receiving the best care available. If you can’t understand what your doctor or nurse is saying, and they can’t understand you, peace of mind is almost impossible.
This is the most fundamental way that professional language services affect the patient experience. By communicating with patients in a way that is culturally and linguistically appropriate, you are able to increase patient satisfaction and safety while building trust.
“Partnering with Eagle Translation Services ensures compliance with Title VI of the Civil Rights Act; the Americans with Disabilities Act (ADA); the Health Insurance Portability and Accountability Act (HIPAA); Section 1557 of the Affordable Care Act (ACA); as well as regulations put forward by the Centers for Medicare and Medicaid Services (CMS), Fraud Waste and Abuse (FWA), and the Joint Commission.”
We provide fast and professional translation services in European, Asian and Latin American, as well as most African languages.
Hospitals and clinics are moving towards creating a connected experience for patients, doctors on all healthcare needs.
The US government has enacted different laws to ensure access to medical services by patients who don’t speak or understand English.
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Our document translation services are used across multiple industries, including:
Business:
product information, customer communication, employee materials.
Health care:
vital documents, discharge instructions, notices of eligibility, patient forms.
Financial services:
loan documents, contracts, mortgage papers, financial applications, account statements, credit reports.
Government:
notices of rights, consent forms, complaints, letters requiring response, applications, public outreach.
Insurance:
claims forms, policy information, accident reports.